Streamtime makes it easy to track every bit of your time, even when it isn't billable.

If you need to take on a non-billable task or internal project, there are a few ways you can manage this in Streamtime: by either creating non-billable Items, non-billable Jobs, or using labels.

Say you've got a job that you need to spend time on preparing a proposal or quote. You want to track this time, but you can't bill it. Simple. Streamtime allows you to set the billable status of an item using the 3-dot menu.

You can then price your item in the same three core ways (item rate, by person, or fixed rate). The hours you plan and log on a non-billable item will be included in the Time (H) on the job, but because it's non-billable, the financial values of the time on that time — Time ($) — aren't. You'll see the total greyed out, but it won't add to your Phase or Job totals.

This means you can track your time on a non-billable item with or without a sell rate, without inadvertently affecting your figures.

Maybe you're tracking an internal project — where none of the items will be billed to a customer. Create a non-billable job, where all items will be non-billable items.

By default, all jobs are billable, however you can set the job to be non-billable on creation.

You'll see this indicated in the black header bar of your job, and on your jobs list. It means there will be no Time ($) value tracked at all.

If you change the status of one of the items on your job to billable, or send an invoice from a non-billable job, we'll change the job status to billable.

Set the billable status of the job on creation using the toggle, or change between Billable and Non-billable through the 3-dot menu on either the job or the jobs list.

You might have different types of non-billability (yep, just made up a new word), and categorise further. You can use labels to define and sort why certain jobs are non-billable if you so wish. That way, you can keep all of your hours accountable and organised. This is useful for specific types of work — for example, you may have internal projects, or a commitment to spend a certain amount of time on charity work.

📖 Read more about labels here.

Non-billable status relates to Items or Jobs, as we've described above, however you can use the power of the Jobs List, Time List, or WIP Report to report on Non-billable time.

Find your total non-billable time in hours or financial value using the Time List. By default, we show both Billable and Non-billable time, but you can filter either of these out (or show both).

You can filter the Jobs List to show All Jobs, only Billable Jobs or only Non-billable Jobs. Note that for Non-billable Jobs, Streamtime does not display the financial value of Time spent, so your Time ($) columns will show $0.00. Never fear... specific Non-billable columns to show the value of non-billable time on Billable jobs is coming soon. In the meantime, you can get these figures via the the Used/Time modal on the job, or the Time List (as described above).

Your WIP Report will exclude Non-billable Jobs and Items by default. However, you can include them using the Billable filter if you want to see their value.