Once you've got your invoice in sight, click on the three vertical dots (⋮) and hit 'void'. A dialogue box will pop up, solemnly reminding you that this can't be undone. Confirm by clicking 'void'.

Please note that if your customer tries to access the invoice via the link in your invoice email, they'll encounter a message indicating the invoice has been voided.

Time can become locked when it's included on a paid invoice. This avoids any accidental changes to those time entries once the time has been invoiced. If you need to make changes to one of those time entries, you can void the related invoice first.

Please note that you won't be able to reuse the invoice number, so we recommend using a suffix to keep your records clear e.g. INV-356 → INV-356A.

If you need to transfer the value of an invoice between jobs, you can issue a Credit Note for the original job and create a corresponding invoice for the new job, ensuring proper referencing and alignment in records.