We've all had those "uh-oh" moments, haven't we? Perhaps you've just sent an invoice in Streamtime, and then – oh dear – you've realised you missed out on that last expense. 🤦‍♀️ Well, don't you worry a bit, we're here to guide you through it!

Just to set expectations right, an already issued (sent) invoice in Streamtime can't be edited, and that's because we want to ensure all is above board for legal and compliance purposes. 👮‍♂️ But fear not, there's a perfectly good solution for this - you can void the original invoice and then send a new one. Let's dive into how you can do that!

Let's start with step one: giving that original invoice the ol' heave-ho.

First things first, it's time to track down the invoice that needs voiding. You have a couple of ways to do this. You might find it quickest to head over to the Invoices Screen. Just navigate to the Jobs Menu and then select Invoices.

However, if you're already in the midst of a job, there's no need to hop out. You can also locate the invoice right there within the job itself. It's all about making the process as convenient as possible for you.

Once you've got your invoice in sight, click on the three vertical dots (⋮) and hit 'void'. A dialogue box will pop up, solemnly reminding you that this can't be undone. Confirm by clicking 'void', and voila, your invoice is now voided!

Now, if your customer tries to access the invoice via the link in your invoice email, they'll encounter a message indicating the invoice has been voided.

Now that your initial invoice has been consigned to the void, you're ready to issue a new, updated one.

Start by finding your invoice again. Click those three vertical dots (⋮) once more, but this time, select 'duplicate'.

You're now free to edit your invoice as needed, and when you're satisfied, just hit 'send'. And that's it – you've just fixed your invoice snafu in Streamtime. Easy peasy, right? 🎉