🕰️ Est. Time: 8 minutes
🎯 Goal: Adjust or update rate cards to reflect changes in pricing, currency, or client agreements
🔑 Requirements: Access to master settings and edit jobs
Streamtime provides flexibility in managing different rates based on different clients, projects and currencies. If you haven't yet created any rate cards, follow our set up guide and learn best practices here.
Editing rate cards
You can edit the rate card name and exchange rates (for rate cards using a currency different from your home currency).
Renaming rate cards
To rename a rate card, locate it in the settings > click the ⋮ three dot menu > select edit rate card. You can then enter the new name and click save.
Updating exchange rates
You can edit the exchange rate on a rate card at any time too. Learn more about exchanges rates.
Updating variances
We recommend creating a new rate card to apply a new variance so you can keep a record of previous variances and rates against individual jobs. Learn how to create a new rate card.
Adjusting individual rates
Learn how to change the price for a specific item, expense, or role on any rate card.
Setting a new standard rate card
We recommend regularly revisiting your rates to keep pricing consistent across jobs, and ensure you're charging accurate and profitable rates based on your learnings through Streamtime.
To set a new standard rate card, use the three-dot menu and set as standard. Be sure to rename both rate cards to avoid confusion.
Please note you can only set rate cards in your home currency as standard.
Deleting a rate card
To delete a rate card, navigate to Settings > Roles/Items/Expenses, locate the rate card, click the ⋮ three dot, select delete, and confirm the deletion in the pop-up.
Any companies linked to that rate card will reassign to the standard rate card. Learn how to link companies to a new rate card.
Any jobs using that rate card will retain the old rate card name for easy reference and reporting needs, but as the rate card has been deleted, any newly added rates will show blank going forward. It’s therefore best to move jobs to a new rate card before deleting an old one.
Changing the rate card on a live job
You can easily change the rate card for the entire job instead of adjusting each item manually.
Either click on the three dot menu or go to the job settings, then change the rate card and decide whether to apply it to new entries only or to the whole job.
Changing the rate card linked to a company
When you update the rate card assigned to a company, the newly selected rate card becomes the new default for all future jobs. Here’s how it affects jobs at different stages:
New jobs: All future jobs for this company will use the new rate card as the default so you're using your new pricing structure right away
Existing jobs: These jobs will retain the rate card that was originally assigned to them so they will not be affected by the change
Viewing rate cards
Streamtime displays up to five rate cards at a time which you can manage using the tick boxes in the visibility panel.
A few things to note:
The standard rate card will always be on the left-hand side, with its name highlighted, and cannot be turned off.
Rate cards will display in the order they are ticked, not in the order they appear in the sidebar.
The sidebar is organised by the creation date of the rate cards.
How rate card changes affect your work
Before you edit or delete any rate cards, it’s important to review the jobs and companies that will be impacted. In both the job and company list view, you can filter by rate card to easily identify which jobs or companies are currently using the rate card you're planning to change.
Here’s how rate card changes can affect your work:
Internal decision – If the rate change is based on internal factors (such as adjusting your pricing structure or profitability), assess how it will affect your current budget and ongoing projects. Consider how these changes will be implemented moving forward, and how you'll communicate this with your clients.
External decision – If the rate change is driven by external factors (like client requests or contract updates), consider how it will impact their contracts, budgets, and overall pricing structure. Clear communication with clients is essential to ensure they understand any changes that may affect their current or future projects.