Streamtime offer additional login security via two-factor authentication (2FA). This will need to be enabled by our customer success staff. Therefore, if you require this functionality to be added to your account, please get in touch via chat or email. 

There are multiple apps which support this security feature. In order to use it, you would need to download one of the following apps on your Apple or Android device:

Google Authenticator app

Google Authenticator app on the App Store

Google Authenticator app on Google Play

Authy app

Authy app on the App Store

Authy app on Google Play

When you login into Streamtime the next time, you will be prompted to add your 'Authenticator Code'. Just setup the account in your app by scanning the QR code and then add the code supplied. 

Easy as 1-2-3!

Having issues with getting my authenticator code?

No stress. Just ask your subscriber to "Reset Two Factor Authenticator" in your profile page.

Did this answer your question?