2FA adds an extra step when you log in to Streamtime. It’s simple: you’ll need your password and a code from your phone or app. It’s a quick setup that makes sure only the right people have access and helps protect sensitive data from unauthorised access or breaches.
🕰 Est. Time: 5 minutes
🎯 Goal: Increase login security
🔑 Requirements: Access to "Your Company" section, authenticator app (e.g., Google Authenticator, Authy)
💡 Supported Authenticator Apps
Any authenticator app can be used to set up 2FA. Not sure which app to use? Here are a few great options:
Google Authenticator:
Authy:
Lastpass
Lastpass is a password manager that has 2FA built in, very handy if you dont want to be dependant on your phone
Heads up! For security reasons, 2FA will need to be activated in order to integrate with any accounting package. This is a mandated requirement for all apps connected to Xero. Please disregard if you don’t have an accounting package connection.
✅ How to Enable 2FA in Streamtime
1. 🔒 Head to the Your Company Section
1. 🔒 Head to the Your Company Section
Head to the Your Company section in Streamtime. You can find it in your account settings.
2. 🔎 Find the Enable Two-Factor Authentication Button
2. 🔎 Find the Enable Two-Factor Authentication Button
Look for the Enable Two-Factor Authentication button in the security settings of the Your Company section. Go ahead and click that.
3. ⚙️ Choose Your 2FA Option
3. ⚙️ Choose Your 2FA Option
Now, you've got a couple of options to choose from:
Enable 2FA for all team members. This is great for teams who want to ensure everyone’s accounts are extra secure, no matter their role.
Or, enable it just for team members with "View Financial" access. This is ideal if you only want to protect sensitive financial data while keeping the process simpler for others.
Pick the one that works best for your team.
4. 🚀 Let Your Team Set It Up
4. 🚀 Let Your Team Set It Up
Once you’ve enabled 2FA, any affected team members will see a prompt to set it up the next time they log in. It’s super straightforward, and they'll be guided through the process.
🛡️ Set Up Two-Factor Authentication
If two Factor authentication has been set up for your Streamtime account. You'll need to activate it the next time you log in.
1. 📱 Open Your Authentication App
1. 📱 Open Your Authentication App
Grab your authentication app (like Google Authenticator or Authy) and scan the QR code provided by Streamtime. This will add Streamtime to your app. Once you're done, tap the right arrow to continue.
2. 🔢 Enter Your Authentication Code
2. 🔢 Enter Your Authentication Code
Open your authentication app find the code for streamtime and enter it in the field provided. Once you've entered the code. Click sign in.
3. 🗂️ Save Your Recovery Code
3. 🗂️ Save Your Recovery Code
Streamtime will now display a recovery code. This is super important! Make sure you save it in a safe and secure place—think password manager or a secure note. Once that's done, click Got it.
😓 Troubleshooting Issues
📱 Dont Have Access Your Authentication App?
Use your recovery code:
😅 Lost your recovery code?
Ask your subscriber or someone with User Permissions to reset it for you:
Head to the Team Members Screen
Click the three vertical dots by the team members name
Click Reset Two-Factor Authentication.
Can’t see the reset button?
If it’s missing, the team member hasn’t completed their 2FA setup yet. They’ll be prompted to set it up the next time they log in.
💬 FAQ
📱 Do I have to use a Phone?
Nope! Apps like LastPass Authenticator work on desktop too.
🙋🏾♀️ Why is 2FA required for Streamtime's integration with Xero?
It’s all about security. 2FA ensures sensitive info stays protected and only authorised users can access it.
📲 Can I use any authenticator app for 2FA?
Absolutely. Any app like Google Authenticator or Authy will do the trick.
❓ What should I do if I lose my recovery code?
Reach out to your subscriber or someone with User Permissions to reset your 2FA. They can do this from your profile page.